Enforcement & appeals

Our principles

• Lightest step first. We restrict before we remove, and we use the smallest step that fixes the problem.
• Always a reason. You're told which rule, what content, and what changes, in plain words.
• Time-limited. Feature restrictions and earnings holds end on a date you can see.
• Appealable. Every decision can be appealed, and a person reviews it.
• Recorded. Every decision is written to an internal audit log, so it can be checked later.
• Viewpoint-neutral. We act on conduct and the law, never on opinions.

The steps

1. Notice. A warning. Nothing on your channel changes.
2. Limited video. The video stays up for anyone with the link, but isn't recommended or listed in search, and has no ads, gifts or comments.
3. Feature restriction. Some features are paused for a while. Features that can be paused: uploading videos and vidtoks, going live and live rooms, commenting, posting on vidpost, live chat, sending messages. Usually 1 to 30 days.
4. Earnings hold. Payouts, gifts and memberships are paused for a while. Your earnings are kept and resume when the hold ends.

Steps aren't automatic or counted like strikes. Someone on the VidShout team looks at what happened and its context each time. Repeated or serious problems lead to longer or broader restrictions.

Where you see it

You get a notification, and Account status lists every step on your account and on channels you manage: the rule, the reason, what's affected and when it ends.

Appeals

On Account status, choose Appeal on a decision and tell us why it's wrong, with any context that helps (news value, education, parody, permission from the people shown, and so on). You can appeal each decision once. A person on the VidShout team reviews it, ideally not the one who made the decision, and you're notified of the answer. If the appeal is accepted, the step is reversed right away.

Legal requirements

Separately from these steps, we act when the law requires it: for example a valid copyright notice, a court order, content that is illegal in a specific country, or reports we must make to authorities about child safety. Where we can, we tell you what was done and why.

Reports about you

A large number of reports doesn't lead to action by itself. We review the content, check reporters' history and look for coordinated reporting meant to silence a creator. See the Community Guidelines.